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Refunds and Changes:
At UniSpain we have two distinct refund and change policies: One
for the services offered directly by Unispain (accommodation and
airport pick-up), and the other for the school fees, which depends
on the policy of the different schools.
All fees and payments regarding to Accommodation and Airport
pickup are subject to the refund and change policy below.
UniSpain will Refund:
- 100% of payments received for accommodation and airport pick-up
(excluding the 200Eur deposit) when canceling more than 4 weeks
before arrival date.
- 50% of payments received for accommodation and airport pick-up
when canceling 2-4 weeks before arrival date.
- 25% of payments received for accommodation and airport pick-up
when canceling less than 2 weeks before the arrival date.
- 0% of payments received for accommodation and airport pick-up
when canceling after the scheduled arrival date.
All Accommodation changes (i.e. type of accommodation, where
and when) are free of charge when communicated to UniSpain up to
4 weeks before the arrival date. When communicated later all changes
are subject to a 50Eur fee.
For specific Terms and Conditions for each school regarding refunds
of school fees, changes of starting date etc.
Click Here. Course and Accommodation Bookings:
The courses and accommodation provided by UniSpain can be booked
independently or together as the client prefers. It is therefore
possible to book a course with Or without accommodation and it is
also possible to book only accommodation through UniSpain.
Course Fees:
In UniSpain we offer courses from both private schools and public
universities and in most programs we are able to offer our clients
a special discount (compared to the official price) as we share
part of the commission we earn on signing up a student with our
clients.
The course fees available on this website (including our special
discounts) are set based on the official price provided by the individual
schools. If the course fees are changed by the individual school
we therefore reserve the right to adjust the course fee advertised
on our website.
Registration Fee:
When booking your course or accommodation through UniSpain you do
NOT pay any registration fee. We are paid a commission
directly by the schools and universities when we sign up a student
and we do in fact share part of this commission with our clients,
which is the reason why we are able to offer prices below the official
prices.
The only two programs where we reserves the right to charge a registration
fee of 80Eur for handling all the paper work for students who only
book the course without accommodation is for courses at Complutense
University in Madrid and Granada University.
Accommodation Deposit:
With most of the accommodation offered by UniSpain it is required
that the student pays a deposit (maximum one months rent), which
will be reimbursed upon departure if no damage to the accommodation
has been made. This deposit is a normal requirement in Spain and
is paid directly to the landlord. The deposit is a matter between
the landlord and the tenant and the only part UniSpain takes in
this issue is providing information on the amount of deposit required
to be paid.
You will be notified by UniSpain before your arrival on the exact
amount of the deposit and how to pay (normally it is paid upon arrival
when receiving the keys).
Accommodation Visits:
If you are planning on having friends or family staying in your
room/flat you will need the permission of either UniSpain or the
landlord. Short-term visits are in general allowed although to avoid
any conflict with the landlord we will need notification if you
are bringing people who are staying 3 nights or having more than
one guest at a time.
Leaving Accommodation:
All rooms and flats rented through UniSpain are to be left in the
same condition as upon arrival at the accommodation. The landlord
will keep the right to charge the cleaning and damage repairs of
the accommodation directly to the student if this is not followed.
The accommodation has to be left on the exact date as confirmed
during your registration with UniSpain. If this is not followed
and you have not reached a special agreement with UniSpain. we reserve
the right to keep a part of your deposit.
Late Fee:
All registrations received within 4 weeks of the starting date are
subject to a late fee of 50Eur due to the increased cost of finding
accommodation on short notice. In some schools you also have to
pay a late fee (see specific Terms
& Conditions for each school)
Arrival & Departure:
When booking with UniSpain you can decide when to arrive and leave.
This means you have the possibility to arrive earlier or stay longer
(than your dates of study) and this way, you can combine vacation
with studying. During some periods of the year it might not be possible
to arrive early or stay longer but in this case you will receive
a notification directly from UniSpain after we have received your
registration.
Airport Pick-Up:
Our airport pick-up service includes airport pick-up to your accommodation
only upon your arrival and NOT transportation back to the airport
upon departure.
Holidays:
Classes cancelled by local holidays will normally not be made up
by additional classes.
Text Books:
Text books are included in some, but NOT, all programs (see details
in Program Overview)
Additional Activities:
Some schools arrange additional activities (i.e. visits to museums,
excursions) which are not included in the course fee.
Disclaimer of Liability:
UniSpain is working as an independent agent and cannot be held liable
for any damage occurred to you during your stay and your travel
to and from Spain.
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